1. service culture
Carefully obey" the service is highest, trustworthiness is first" of principle, set up the human green home totally, provide for the development of the park tool profession the emollient kit guarantee.。
2. service aim
The company is in the light of" quantity the first, the service is highest" of way, practice the all-directions service to the customer, stand angle in consumer and mindsets handles the whole businesses, positive match whole car produces factory house and dealers, looking up the real reason place of the breakdown, on the other hand for customer enter a quantity examination serves, on the other hand provide the related technique experience service for the customer.
3. service commitment
Provide the profession, perfect after-sales service with all sincerity for the customer, absolution usage inside of cares at home.
4. concrete measure
(1) in whole country bigly the city sets up the all levels office and acts for, the recruits the whole country agency.
(2) company after-sales service an each outside parties office proceeds the management, combining to divide the line whole country as the homologous an area, each an area establishes the 1 market councilor.
(3) customer once reflect the related problem in product, please notify immediately our company in on-site office in customer or after-sales service departments, in order to on time handle solution.
(4) after-sales service a personnel periodically walks to visit whole car factory house and sell the company, the information of the collections understanding product quantity, understand the customer to the need of the after-sales service of our company, in order to further for the emollient kit in offering in development support of the profession.
(5) the company is each office to have the appropriation maintenance, examination instrument.
(6) the welcome and large dealer telephones to write us and consults with the consumer. |